Are your services private and confidential?

Absolutely, your privacy is of utmost importance to us. All information you share with us will be kept strictly confidential. We understand your concern about the importance of keeping your matters private and confidential. Please rest assured that everything shared in our sessions remains strictly confidential. Even if we were to cross paths outside of therapy, we are committed to maintaining your confidentiality.

What can I expect during our first session/consultation?

Your first consultation is an opportunity for you to share a little bit about yourself and what brings you to therapy. During this time, I will invite you to think about your goals and expectations from therapy. The first counselling session presents an excellent opportunity for you to ask any questions or express your concerns to your therapist. Additionally, during this initial session, we provide a comprehensive intake screening and health history.

What is the fee for service?

The session fee for individual session is $170 and for couples/family session is $190 per 50-minute session. Payment is due prior to each scheduled session. Payments are accepted via e-transfer to info@mhcsukanya.com

Insurance/benefits: Our counseling services are covered by various insurance plans, offering potential reimbursements. If you have extended health benefits, through your work, or through an immediate family member’s employer, or through other private insurance plans, you may be covered for counselling services. Please request a receipt if required for insurance purposes.

Our clinic does not provide direct billing and clients are required to pay prior to their sessions. Please contact your insurance provider to verify whether counselling therapy is covered through your plan. You will receive a receipt to submit for reimbursement from your insurance provider.

Do you offer a sliding scale rate?

Yes, we do offer sliding scale rates, however our sliding scale spots are limited.

Missed appointments and cancellations.

Your appointments are very important and are reserved especially for you. We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24-hour notice for cancellations or rescheduling of appointments or else you'll be charged for the full appointment fee. Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waitlist miss the opportunity to receive services.

Which languages are available?

• English

• Bengali

• Hindi

• Spanish